Notification of Predispute
未升级争议通知
application/jsonCommon Request Parameters
bizContent
amountStringRequiredDispute AmountchargebackReasonCodeStringRequiredDispute Reason, see Klarna Chargeback Reason Codes for detailschargebackStatusStringRequiredDispute Status, PENDING - Pending, CLOSED - ClosedcurrencyStringRequiredDispute CurrencydefendableBooleanRequiredDefendable, true - Defendable, false - Not DefendabledefensePeriodEndsAtStringRequiredDefense Period End Time, Format: yyyy-MM-dd HH:mm:ssdisputePspReferenceStringRequiredDispute Chargeback NumberdisputeTypeStringRequiredDispute Type, see disputeType in Klarna Chargeback Reason Codes, including: OTHERS, NO_RECEIVED, WRONG_GOODS, DUTYeventCodeStringRequiredEvent Code, Fixed Value: NOTIFICATION_OF_PREDISPUTEeventDateStringRequiredDispute Occurrence Time, Format: yyyy-MM-dd HH:mm:ssmerchantReferenceStringRequiredMerchant Order NumberoriginalReferenceStringRequiredOriginal Transaction Order NumberpaymentMethodStringRequiredPayment MethodreasonStringRequiredStandard Reason (English), see reason description in Klarna Chargeback Reason Codes, including: Return, Goods not received, Incorrect Invoice, Faulty goods, Already paid, Unauthorized purchases, High-risk order
异步通知报文示例
{
"clientId": "2022110717083010293542",
"bizContent": {
"amount": "30.000000",
"chargebackReasonCode": "KL01",
"chargebackStatus": "PENDING",
"currency": "GBP",
"defendable": true,
"defensePeriodEndsAt": "2026-02-16 18:00:00",
"disputePspReference": "2026020410360526050",
"disputeType": "OTHERS",
"eventCode": "NOTIFICATION_OF_PREDISPUTE",
"eventDate": "2026-02-04 10:36:05",
"merchantReference": "PShop20260124143234WBY",
"originalReference": "2026012450009728",
"paymentMethod": "VISA",
"reason": "Return"
},
"sign": "signature_example",
"accId": "2022110717083010293542",
"signType": "SHA256"
}